Instructional Designer

E-Learning Developer

Resourceful and innovative Instructional Designer with extensive experience in e-learning and curriculum development for a wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired behavioral outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and subject matter experts.

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SKILLS | SOFTWARE

  • Instructional design
  • E-Learning development
  • Digital documentation
  • Content writing
  • LMS administration

 

  • Articulate Storyline 360
  • Articulate Rise
  • Trivantis Lectora
  • Adobe Captivate
  • Adobe Photoshop
  • Adobe Premiere
  • Microsoft Office Suite

WORK HISTORY

Contract Instructional Designer

June 2019 to Present

  • Identify knowledge and resource gaps and develop training to satisfy these identified needs.
  • Developed standardized templates for digital authoring tools including themes and content to speed up production of course modules by up to 50 percent.
  • Convert 650+ hours of instructor-led training to virtual delivery as a member of a cross-functional team.
  • Reimagined and trained facilitators for 40+ hours of instructor-led, practical hands-on training to virtual instructor-led using multimedia, video, and VR / AR technologies.
  • Create on-demand courses and on-the-job reference materials for mixed-experience audiences.
  • Trained outside sales team of 20+ salespeople in effective best practices for virtual delivery
    (Zoom, WebEx, and MS Teams).
  • Developed online prework and reinforcement modules for virtual delivery training.
  • Collaborated with subject-matter experts to develop a practical test prep based on Articulate Storyline for release to 4000+ cadet candidates to prepare them for initial acceptance testing.


Clients include FM Global (Factory Mutual Insurance), Moderna, and Philadelphia Police Foundation

Senior Instructional Designer

April 2016 to June 2019

  • Lead developer for all Retail, Technology, and Occupational Development e-learning courses.
  • Created standardized content templates based on typical course needs.
  • Researched and implemented new authoring technologies to extend department’s capabilities in development speed, QA process, and mobile deployment.
  • Work with internal clients and Learning Advisors to take overall course design to practical completion.
  • Aided Learning Management System team in troubleshooting content and reporting.
  • Mentored Instructional Designers in content development, workflows, and design standards.
Sales Education Specialist/E-Learning Developer

July 2012 – April 2016

  • Development of 34 product launch courses in Lectora and Articulate Storyline for global deployment.
  • Created and maintained modular course development strategy and associated templates for the development of 18 primary courses, 38 variants, and over 450 translated versions.
  • Prototyped authoring tool use in support of instructional design needs and refine development.
  • Defined standards for course development, deployment, and life-cycle management of catalog of courses.
Senior Instructional Technologist

June 2011 – July 2012

  • Provided front line training and support for students and faculty for UMass Online LMS (BlackBoard).
  • Consulted and developed workflow/specialized training for use of supported e-learning development tools including Adobe Connect, Captivate, Articulate Studio, and Adobe Creative Suite.
  • Developed technical documentation for departmental technologies including LMS, approved content authoring systems, and information capture systems.
  • Tested and solved technical issues for vendor and non-approved authoring system content.
E-Learning Consultant

December 2009 – June 2011

  • Trained developers in best practices for course and asset development including workflow and file management, asset development, and visual learning concepts.
  • Administered and supported content authoring and SCORM compliance for Enterprise LMS (SAP LSO).
  • Developed community resource site to be used for Community of Practice surrounding course development, tool use, and teaching concepts.
  • Aided in authoring and asset development tool selection for standardization and use by developers.
Assistant Director, Technology – Global Master of Arts Program

July 2006 – December 2009

  • Planned and developed courseware materials with a variety of multimedia authoring tools including Adobe Creative Suite, Captivate, Articulate Presenter, and Final Cut Pro.
  • Developed and maintained student training and reference manual for the operation of all key program technology components.
  • Managed a team of three to provide top-tier customer support to 100+ mid-career professionals.
  • Managed budget of 300+k per year and cut operating overhead by 120k per annum in two years.
  • Maintained LMS for 1000 users for 45 active courses and alumni communications.
  • Introduced and maintained quality assurance program to ensure that all training and educational materials are of the highest quality.

RESUME

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PORTFOLIO

Some samples of my past work

Go to my full portfolio