Ship-to-Store
This training was for the deployment of Staples first in-store app for the associates’ hand-held devices. The app was still in development while this training was being developed, so all of the screenshots and interactions were made based off of renders of what the final product would look like from the developer. The training launched […]
Solution Builder
The Solution Builder training was developed to foster the use of an internal order capture and progress tool. Employees had access to the tool for about a year previous to the training, however, there was only about 50% adoption. The course took an “at-the-elbow” approach where context was added at each step and each function […]